Landing at Gatwick Airport and heading to Brighton, Hove, Lewes, Hassocks, Burgess Hill, Hurstpierpoint, Haywards Heath, Worthing or anywhere in Sussex? This guide explains exactly what to expect, where your driver will meet you, how flight monitoring works and how to make your airport pickup smooth from the moment you land.
When you book a Gatwick Airport pickup with Sussex Airports Taxis, we use your flight details to plan the collection. Your driver will meet you at the agreed terminal pickup point, help with luggage where possible and take you directly to your Sussex destination.
Gatwick can feel busy after a long flight, especially if you are tired, travelling with children or carrying extra luggage. Here is the simple process.
Once the aircraft arrives and you can use your phone, check for any message from us or your driver. If your flight has landed late, we will normally already know because your flight is monitored.
Passport control time can vary depending on your flight, nationality, e-gate availability and how busy the airport is. Do not panic if it takes longer than expected. Stay in touch if you need help.
After passport control, collect your bags from baggage reclaim. If your luggage is delayed, contact us as soon as you can so your driver understands what is happening.
Once you exit customs into arrivals, follow the meeting instructions provided with your booking. Your driver will either be waiting at the agreed point or will direct you clearly by phone or message.
Your driver will confirm your name and destination, assist where practical, then take you to Brighton, Hove, Lewes, Hassocks, Burgess Hill, Hurstpierpoint, Haywards Heath, Worthing or your agreed Sussex address.
Gatwick has two terminals: North Terminal and South Terminal. Your airline and flight normally decide which terminal you arrive at. The exact meeting point can change because airport layouts, shops and building works can change, so always follow the instructions in your booking confirmation.
For North Terminal arrivals, your driver will normally meet you in or near the arrivals area at the agreed meeting point. Common instructions may refer to a clear landmark in the arrivals hall, but your confirmation message is the most important guide.
For South Terminal arrivals, your driver will normally meet you in or near the arrivals area at the agreed point. South Terminal can be busy, so keep your phone on and check your messages once you are through arrivals.
Every passenger is different. Some travellers want a driver waiting inside arrivals with a name board. Others prefer to call after collecting luggage and meet the driver outside or at a nearby collection point.
| Pickup Type | Best For | What to Expect |
|---|---|---|
| Meet & Greet | Families, elderly passengers, first-time visitors, business travellers and passengers with lots of luggage. | Your driver meets you in arrivals at the agreed point and helps you get to the vehicle. |
| Standard Pickup | Regular travellers who know Gatwick and prefer a faster exit. | You contact the driver once you are ready and follow the agreed pickup instructions. |
| Delayed Luggage Pickup | Passengers waiting for bags, sports equipment, pushchairs or special luggage. | Keep us updated so the driver knows when you are ready to leave arrivals. |
Flight delays are normal. That is why you should always give us your flight number when booking a Gatwick pickup.
Flight monitoring helps us see whether your aircraft is early, delayed or on time.
Passport control and luggage collection can take time, especially during busy periods.
If baggage or border control takes longer than expected, message or call us when you can.
Sussex Airports Taxis covers Gatwick pickups to Brighton, Hove, Lewes, Hassocks, Burgess Hill, Hurstpierpoint, Haywards Heath, Worthing and many smaller villages across Sussex.
One of the most popular airport transfer routes, serving central Brighton, Kemptown, Preston Park, Patcham, Rottingdean and the seafront hotels.
Popular RouteDirect private hire transfers to Hove, Seven Dials, Portslade, Aldrington, Hangleton and nearby residential areas.
Door to DoorUseful for visitors, Glyndebourne passengers, local residents and onward travel across Lewes District villages.
Lewes AreaFast, convenient airport transfers to Hassocks, Keymer, Clayton, Ditchling and surrounding Mid Sussex villages.
Mid SussexPre-booked transfers to Burgess Hill town centre, residential areas, business parks and nearby villages.
Business & HomeComfortable transfers to Hurstpierpoint, Albourne, Sayers Common and rural addresses where public transport is limited.
Village CoverageAirport pickups to Haywards Heath, Lindfield, Cuckfield, Bolnore Village and surrounding areas.
Quick RouteLonger Sussex airport transfers to Worthing, Goring-by-Sea, Broadwater, Findon and nearby coastal areas.
Coastal RouteIf your village is not listed, ask us. We cover many rural Sussex addresses, hotels, schools, care homes and private properties.
Ask UsFor the smoothest pickup, book in advance and include your flight number, arrival terminal, number of passengers, luggage details and full Sussex destination postcode.
Airport pickups are easier when the vehicle matches the passenger and luggage requirements. A saloon may be fine for one or two people with light luggage. Families or passengers with several large suitcases may need an estate car or MPV.
These small details make the difference between a stressful pickup and a smooth one.
Your flight number helps us monitor delays and plan the driver timing properly.
Gatwick has two terminals. If you are not sure, check your airline or flight confirmation.
Your driver may message you when the flight lands or when they arrive at the terminal.
Large luggage can affect the vehicle type. It is better to tell us before travel than at the airport.
Save 01273 011219 so you can contact us quickly from arrivals.
Stay in the agreed area until you have spoken to your driver or received pickup instructions.
Use these official links if you want to check terminal maps, airport pickup information or live travel planning before your journey.
Your driver will meet you at the agreed pickup point for your terminal. The exact point will be confirmed with your booking because terminal layouts and meeting areas can change.
Yes. Sussex Airports Taxis provides Gatwick pickups from both North Terminal and South Terminal.
Provide your flight number when booking. We use flight monitoring to help plan your pickup if your flight is early or delayed.
Yes. Gatwick to Brighton is one of our main airport transfer routes, including central Brighton, Kemptown, Preston Park, Patcham, Rottingdean and the seafront.
Yes. We cover Gatwick pickups to Hove, Lewes, Hassocks, Burgess Hill, Hurstpierpoint, Haywards Heath, Worthing and many nearby Sussex villages.
Meet and greet can be arranged where required. Please request it when booking so the correct parking, waiting and meeting arrangements can be planned.
Please provide flight number, arrival terminal, landing time, passenger name, mobile number, luggage details and full destination postcode.
Book your Gatwick Airport pickup with Sussex Airports Taxis for Brighton, Hove, Lewes, Hassocks, Burgess Hill, Hurstpierpoint, Haywards Heath, Worthing and all Sussex areas.
Sussex Airports Taxis | Phone | Web | App
Professional pre-booked Gatwick Airport transfers across Sussex.
